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box-shadow in Outlook Classic

Not supported box-shadow is not supported in Outlook Classic.

Works in 14 of 21 · partial in 2 · not supported in 5

Which clients
Works
Outlook 365, Outlook (New), Outlook iOS, Outlook Android, Outlook for Mac, Apple Mail, Apple Mail iOS, Yahoo Mail, Samsung Mail, Thunderbird, HEY Mail, Proton Mail, Fastmail, Superhuman
Partial
Gmail Android, Gmail iOS
Not supported
Gmail, Outlook Classic, Yahoo Mail Android, Yahoo Mail iOS, AOL Mail

Your reader in Outlook Classic sees the email without box-shadow, even if it looks right where you tested it.

What to do instead in Outlook Classic

Use border as a fallback for box-shadow

instead
.card {
  border: 1px solid #e0e0e0;
  /* box-shadow as progressive enhancement */
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
}
Show the original
before
.card {
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
}

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What Outlook Classic does with box-shadow

The Emailens probe for box-shadow on 3 real installs counted as Outlook Classic, captured 14 Oct 2026. It shows the problem, not the fix. Where box-shadow is supported it shows: box with a red shadow.

Every account includes one free real-device check in classic Outlook, Outlook for Mac and Apple Mail, after you verify your email and run one preview, while this month's free capacity lasts. How real-device checks work →

@emailens/engine 0.18.22 on the original code

Outlook Classic does not support "box-shadow".

Your next question

Every feature in Outlook Classic · box-shadow in every client

Questions

How many email clients support box-shadow?
It works in 14 of 21, partial in 2, not supported in 5.
What do I use instead of box-shadow in Outlook Classic?
Use border as a fallback for box-shadow.
Does box-shadow work in AOL Mail?
box-shadow is not supported in AOL Mail. Closest to Outlook Classic: AOL Mail, which agrees on 206 of the 298 features both are tested on.

To see what else in your email Outlook Classic does not support, paste the whole email.

The checker needs a computer screen.

Real captures 14 Oct 2026 on 11 installs · caniemail (MIT) via @emailens/engine 0.18.22 · tested upstream 20 Dec 2023 · data last changed 10 Nov 2026 · Outlook (New) cells are the engine's mapping