Payment Failed · Corporate
Overall compatibility: 99/100 across 21 email clients · 21 of 21 clients passing (18 clean at 100%) · 67 compatibility warnings (0 error-level) · 7KB compiled HTML.
Emailens Original Template
Designed and tested in-house with the Emailens email engine, scored and optimized for cross-client compatibility.
Client Compatibility
Score: 99/100 · 21/21 passing
Notes on this template
It opens: "VELLUM Billing notice Action needed, payment declined We couldn't charge your card. Your bank declined the payment for invoice VL-8841. This happens most often when a card expires or a billing address changes, it's usually a two-minute fix. Invoice VL-8841...". Preheader: "Invoice VL-8841 for $89.00 could not be charged, we'll retry in three days.". Links: "Update payment method", "Contact billing support". 0 images, 3 Outlook-only blocks, no dark-mode query, system fonts.
The spread is what matters on this template: 100 in Superhuman against 91 in Outlook Classic, a 9-point gap across the same file. 18 of the 21 clients render it without a single flagged property. Outlook Classic is the one to preview against after any edit, because it is where this template has the least margin, and the 67 warnings behind that score are concentrated there rather than spread evenly.
At 7KB compiled it has roughly 95KB of headroom before Gmail clips the message at 102KB and hides the rest behind a "View entire message" link. Inlined CSS and base64 images both count toward that, so watch it as you add sections.
Safe to customise: The reference numbers, amounts and support link. Transactional mail is read for its data, so put the value the reader came for in the first block rather than below a banner.
Leave alone: The table scaffolding around the detail rows. Outlook derives row height from cell padding and ignores margins entirely, so swapping the tables for divs is what turns a tidy receipt into a stack of touching lines.
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