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Emailens

HEY Mail

Engine: WebKit · webmail · Dark mode: Yes

HEY Mail is built by Basecamp and uses a WebKit-based rendering engine. It has good overall CSS support but takes an opinionated approach to email display , it strips tracking pixels, modifies some layout properties, and applies its own reading experience on top of your HTML.

A niche but growing email client from Basecamp, popular among tech professionals and early adopters. Small market share but influential in the developer community.

CSS coverage profile for HEY Mail

HEY Mail renders with the WebKit engine and supports 171 of 298 tracked CSS and HTML features fully, with 10 partially supported and 53 unsupported. That places it in a moderate coverage band.

A meaningful portion of CSS is unsupported or partially supported. Plan fallbacks for layout-critical features and validate every template before send.

171

Supported

10

Partial

53

Unsupported

298

Total

Key gotchas in HEY Mail

Tracking pixels

HEY aggressively blocks tracking pixels and remote image loading by default. Open-rate tracking won't work for HEY users.

Layout modifications

HEY may modify your email's width and padding to fit its reading experience. Fixed-width layouts can break.

External fonts

External font loading may be blocked as part of HEY's privacy-first approach. Rely on system font stacks.

How HEY Mail renders email

  • HEY's reading experience overlay applies its own typography hierarchy and spacing on top of the email content. Designs that depend on precise edge-to-edge spacing should account for HEY's wrapper padding.
  • Tracking pixel detection is aggressive , known tracking domains and 1×1 transparent images are stripped or replaced. Open-rate analytics that depend on these mechanisms will under-count HEY users.
  • External @font-face fetches may be blocked under HEY's privacy-first defaults. Always supply a complete system-font fallback stack rather than relying on a single custom font.
  • Image loading is opt-in for unknown senders, so first-open rendering shows alt text and image placeholder boxes. Design with explicit width/height attributes so layout doesn't reflow when images load.

Dark mode behaviour in HEY Mail

HEY supports dark mode through its app theme. It applies its own styling adjustments in dark mode. Because HEY modifies the email display layer, your dark mode CSS may not apply as expected.

QA checklist for HEY Mail

  • Validate that the email reads cleanly without external resources , HEY's privacy stance often blocks them on first open.
  • Test the alt-text and placeholder rendering , HEY users see this state more often than users of less-privacy-strict clients.
  • Avoid embedding tracking pixels for HEY audiences; they will be stripped, and any analytics depending on them will under-report.

Breaks here, works nearly everywhere else

15 features that HEY Mail drops while most other clients render them. This is usually what is behind an email that looks correct everywhere but here.

Renders here, dropped almost everywhere else

Safe in HEY Mail and almost nowhere else, so it needs a fallback the moment the send is not HEY Mail-only.

Where HEY Mail is weakest

  • HTML Elements 31
  • HTML Attributes 16
  • HTML & Email Structure 6
  • CSS Properties 6
  • Pseudo-Classes & Selectors 2

Closest client: Superhuman

Superhuman agrees with HEY Mail on 91% of verified features. They still differ on 7: <picture>, <svg>, @import, @keyframes, animation, transform, and 1 more.

Side by side

HTML Elements48

FeatureSupport
<abbr>Unsupported
<acronym>Unknown
<address>Supported
<audio>Unsupported
<base>Partial
<bdi>Unsupported
<blockquote>Partial
<body>Partial
<button type="reset">Unsupported
<button type="submit">Unsupported
<code>Supported
<del>Supported
<dfn>Unknown
<dialog>Unsupported
<div>Supported
<form>Unsupported
<h1>Supported
<hr>Unknown
<img>Supported
<input type="checkbox">Unsupported
<input type="hidden">Unsupported
<input type="radio">Unsupported
<input type="reset">Unsupported
<input type="submit">Unsupported
<input type="text">Unsupported
<link>Unsupported
<marquee>Unsupported
<meter>Unsupported
<object>Unsupported
<p>Supported
<picture>Unsupported
<pre>Supported
<progress>Unsupported
<rp>Unsupported
<rt>Unsupported
<ruby>Unsupported
<select>Unsupported
<small>Supported
<span>Supported
<strike>Unsupported
<strong>Supported
<style>Supported
<svg>Unsupported
<table>Supported
<textarea>Unsupported
<ul>Supported
<video>Unsupported
<wbr>Unsupported

HTML Attributes22

FeatureSupport
[align]Partial
[aria-describedby]Unsupported
[aria-hidden]Unsupported
[aria-label]Unsupported
[aria-labelledby]Unsupported
[aria-live]Unsupported
[background]Unsupported
[cellpadding]Unknown
[cellspacing]Unknown
[command]Unknown
[dir]Supported
[height]Unsupported
[hidden]Unknown
[lang]Unsupported
[loading]Partial
[popover]Unsupported
[required]Unsupported
[role]Unsupported
[srcset]Unsupported
[target]Unsupported
[valign]Supported
[width]Unsupported

HTML & Email Structure8

FeatureSupport
amp4emailUnsupported
anchor-linksUnsupported
doctypeUnsupported
html-commentsUnknown
html5-semanticsPartial
image-mapsUnsupported
mailto-linksSupported
meta-color-schemeUnsupported

CSS At-Rules10

FeatureSupport
@font-faceSupported
@importSupported
@keyframesSupported
@mediaSupported
@media device-pixel-ratioSupported
@media hoverUnknown
@media orientationSupported
@media prefers-color-schemeUnsupported
@media prefers-reduced-motionSupported
@supportsSupported

Pseudo-Elements6

FeatureSupport
::afterSupported
::beforeSupported
::first-letterSupported
::first-lineSupported
::markerSupported
::placeholderUnsupported

Pseudo-Classes & Selectors34

FeatureSupport
:adjacent-siblingSupported
:attribute-selectorSupported
:chainingSupported
:checkedUnsupported
:child-combinatorSupported
:class-selectorSupported
:descendant-combinatorSupported
:first-childSupported
:first-of-typeSupported
:focusSupported
:focus-visibleUnknown
:focus-withinUnknown
:general-siblingSupported
:groupingSupported
:hasSupported
:hoverSupported
:id-selectorSupported
:langUnknown
:last-childSupported
:last-of-typeSupported
:linkSupported
:notSupported
:nth-childSupported
:nth-last-childSupported
:nth-of-typeSupported
:only-childSupported
:only-of-typeSupported
:targetUnsupported
:type-selectorSupported
:universal-selectorSupported
:visitedSupported
pseudo-class-activeSupported
pseudo-class-defaultUnknown
pseudo-class-nth-last-of-typeSupported

CSS Functions8

FeatureSupport
calcSupported
clampSupported
conic-gradientSupported
fit-contentSupported
linear-gradientSupported
maxSupported
minSupported
radial-gradientSupported

CSS Properties162

FeatureSupport
!importantSupported
accent-colorSupported
align-itemsSupported
animationSupported
aspect-ratioSupported
backdrop-filterUnknown
backgroundSupported
background-blend-modeSupported
background-clipSupported
background-colorSupported
background-imageSupported
background-originSupported
background-positionSupported
background-repeatSupported
background-sizeSupported
bimiUnsupported
block-sizeSupported
borderSupported
border-collapseUnknown
border-imageSupported
border-inlineUnknown
border-inline-individualUnknown
border-inline-longhandUnknown
border-radiusSupported
border-radius-logicalUnknown
border-spacingUnknown
bottomSupported
box-shadowSupported
box-sizingSupported
caption-sideSupported
clearUnknown
clip-pathSupported
colorSupported
color-schemeUnsupported
column-countSupported
columnsSupported
css-commentsUnknown
cursorUnknown
custom-propertiesSupported
directionSupported
displaySupported
display:flexSupported
display:gridSupported
display:noneSupported
empty-cellsUnknown
filterSupported
flex-directionSupported
flex-wrapSupported
floatSupported
fontSupported
font-familySupported
font-kerningUnknown
font-sizeUnknown
font-size-adjustUnknown
font-stretchUnknown
font-weightSupported
gapSupported
grid-template-columnsSupported
heightSupported
hyphenate-characterUnknown
hyphenate-limit-charsUnknown
hyphensUnknown
inertUnknown
inline-sizeSupported
insetUnknown
justify-contentSupported
leftSupported
letter-spacingSupported
light-darkPartial
line-heightSupported
list-styleSupported
list-style-imageSupported
list-style-positionSupported
list-style-typeSupported
marginSupported
margin-block-start-endUnknown
margin-inline-blockSupported
margin-inline-start-endUnknown
mask-imageUnknown
max-block-sizeUnknown
max-heightSupported
max-inline-sizeUnknown
max-widthSupported
min-block-sizeUnknown
min-heightSupported
min-inline-sizeUnknown
min-widthSupported
mix-blend-modeSupported
modern-colorSupported
nestingUnknown
object-fitSupported
object-positionSupported
opacitySupported
orphansUnknown
outlineSupported
outline-offsetSupported
overflowSupported
overflow-wrapUnknown
paddingSupported
padding-block-start-endUnknown
padding-inline-blockUnknown
padding-inline-start-endUnknown
positionPartial
resizeUnknown
rgbSupported
rgbaSupported
rightSupported
scroll-snapSupported
shape-marginUnknown
shape-outsideUnknown
system-uiSupported
tab-sizeUnknown
table-layoutUnknown
text-alignSupported
text-align-lastUnknown
text-decorationSupported
text-decoration-colorSupported
text-decoration-lineUnknown
text-decoration-skip-inkSupported
text-decoration-styleUnknown
text-decoration-thicknessSupported
text-emphasisUnknown
text-emphasis-positionUnknown
text-indentSupported
text-justifyUnknown
text-orientationUnknown
text-overflowSupported
text-shadowSupported
text-transformSupported
text-underline-offsetSupported
text-underline-positionUnknown
text-wrapUnknown
topSupported
transformSupported
transitionPartial
unit-chSupported
unit-cmSupported
unit-emSupported
unit-exSupported
unit-inSupported
unit-initialSupported
unit-mmSupported
unit-pcSupported
unit-percentSupported
unit-ptSupported
unit-pxSupported
unit-remSupported
unit-vhSupported
unit-vmaxSupported
unit-vminSupported
unit-vwSupported
user-selectUnknown
vertical-alignSupported
visibilitySupported
white-spaceSupported
white-space-collapseUnknown
widowsUnknown
widthSupported
word-breakPartial
word-spacingUnknown
writing-modeSupported
z-indexSupported
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Support data last updated Sep 2, 2026 - synced from caniemail.com (MIT) via @emailens/engine.